What practice owners ask first.
Do not see your question? Ask it in your first email and the answer comes back within one business day.
We are not a technical office. Does that matter?
Not at all. You describe what you want in plain words. We handle every technical step and explain each result the same plain way, with a recorded walkthrough your staff can rewatch anytime.
How fast can we start?
Send one email today. You hear back within one business day, and your written roadmap arrives within 5 business days of receiving your answers.
Do you work with practices outside our area?
Yes. Everything runs remotely, by email and recorded video, so we work with practices anywhere in the United States.
What does 10 hours a month actually get us?
Focused tools such as a denial tracker or a recall list usually fit inside a month. Larger systems such as a full dashboard or a program launch run across two to four months. Your roadmap shows the estimate for every item before anything starts.
Do you replace our EHR, billing company, or IT support?
No. We build around them and connect them. Your EHR stays. Your billing company gets cleaner claims. Your IT company keeps the computers running while we build the systems that run the practice.
Which EHRs do you work with?
We have built connections for NextGen, ModMed, Tebra, and DrChrono, and we work with any EHR that offers an API or FHIR access. Tell us yours and we will confirm the options on your roadmap.
Who owns what you build?
You own the custom work you pay for. Our reusable building blocks are licensed to you, and that license stays with everything delivered, so it keeps working after you cancel. Reusing them is how we keep your monthly investment low.
How do you handle HIPAA and patient data?
We sign a Business Associate Agreement before any patient data is involved, build inside accounts your practice owns, use test data during development, and never keep patient information on personal devices. Please leave patient details out of email.
Why is everything by email and video?
So you have a written record of every request, estimate, and approval, and so you can respond between patients instead of scheduling calls. It is faster for you and safer for both of us.
What if we want to stop?
After the first 3 months, cancel with 30 days notice. Everything built and paid for stays yours, with the guides and walkthroughs to go with it.
Get your free Practice Roadmap.
Tell us the part of your practice you most want to work better. Your written, prioritized roadmap arrives within 5 business days of your answers to our follow-up questions.